Notice Updated 5/17/2021

**Effective June 1st, Clients with Scheduled Appointments Will Be Provided Restricted Access Into The Hospital and The Pet Hotel Will Resume Providing Boarding Services**

Based on recent announcements by the CDC and Pennsylvania Department of Health regarding reduced Covid restrictions , we are happy to be announcing our own Updated Covid Policies (see details below). While the health and well-being of both you and our team remains an utmost priority, we will be transitioning to a hybrid curbside policy effective 6/1/21. This new policy will allow for a single person to accompany their pet into the hospital for scheduled appointments.

Please call or text our office when you enter our parking lot to notify us of your arrival. Remain in your vehicle until a team member comes out to help you. They will escort both you and your pet directly into an exam room. Many services including physical exams will continue to be performed outside of the exam room to comply with ongoing CDC distancing workplace guidelines. We are requiring that you correctly wear an appropriately fitted mask when entering our hospital until we are able to satisfy all vaccination requests by our staff.  If you prefer to remain in your vehicle, full curbside services will continue to be available. Medications, food pick ups, and technician appointments will continue to be performed curbside as well.

We are also anticipating a return to full service Pet Hotel Operations beginning in June, albeit on a limited scale, as we continue to train new employees and pursue vaccination opportunities for the entire staff. Additional announcements will be forthcoming in this regard but no boarding reservations will be available until after Memorial Day.

We will continue offering Remote Health Consults to our clients as well. Ideally, most medical conditions are best addressed through an examination of your pet. However, given the current environment, we are offering Telemedicine Consults as an alternative to physically bringing your pet into the hospital. This service is for existing and active patients only.

While we have had to implement many new hospital protocols and continue to operate under many restrictions, we are very excited and hopeful that these changes are just the next step towards returning our hospital and pet hotel to normal business operations. Thank you very much for your patience and understanding.

  • If you are sick, coughing, have a fever, or have had any exposure to a person with suspected or confirmed COVID-19 in the past several weeks, please notify us of your situation and consider rescheduling your pet’s appointment or discuss options for a telemedicine consult with one of our doctors. If it is decided by one of our doctors that your pet urgently needs to be seen, please follow their instructions and make every effort to find a healthy person to bring your pet to the hospital or emergency clinic (PVSEC), as we all continue to operate under very strict CDC and Department of Health guidelines in situations such as these.

Stay safe and healthy,  The Doctors and Staff at Wexford Veterinary Hospital & Pet Hotel